Legal
SMS Terms & Conditions
Terms for the PT Progression text messaging program at (508) 960-7935.
The program
PT Progression sends appointment-related text messages from (508) 960-7935 to patients and prospective patients who expressly opt in: confirming requested fit calls or appointments, sending reminders, coordinating callbacks, and handling rescheduling. Messages are individual and appointment-related, not bulk marketing. Our main clinic line is (508) 650-1984; the messaging program operates only from (508) 960-7935.
Opting in
There are two ways to opt in:
- Website: check the optional SMS consent box on our contact form. The box is unchecked by default and the form works fine without it.
- Verbally: agree when asked during a phone call to (508) 960-7935 or in person at 10 Eliot Street, South Natick. You will hear the full program details before being asked.
Submitting a form, requesting an appointment, or giving us your phone number is never treated as consent by itself. Consent to receive texts is not a condition of receiving care or any service. The exact consent language for both paths is published at ptprogression.com/sms-consent.
Message frequency and rates
- Message frequency varies, typically a few messages per appointment or request.
- Message and data rates may apply according to your mobile carrier plan.
- Carriers are not liable for delayed or undelivered messages.
Opting out and help
- Reply STOP at any time to cancel and receive no further texts.
- Reply HELP for help, call (508) 960-7935, or email ssprague@ptprogression.com.
Privacy
How we handle your mobile information is described in the SMS Privacy Policy. In short: your number and messages are used only to coordinate your appointments and requests, and no mobile information is shared with third parties or affiliates for marketing or promotional purposes.